EUROPE
Photo by AAFES

Photo by AAFES ()

RAMSTEIN – The Army & Air Force Exchange Service is making sure KMC Service Members and military families can get the critical products they need while maintaining physical distancing in a safe environment during the COVID-19 pandemic.

For contactless shopping, ShopMyExchange.com is always open. Authorized Exchange shoppers with installation access can use the buy online, pick up in store service to reduce contact with others while getting what they need. The KMCC Exchange has also implemented curbside pickup.

Personnel on installations can get fresh meals at KMC Exchange restaurants, which are take out only. Foot decals spaced 6 feet apart on the floor at stores and restaurants remind shoppers to keep a safe distance between themselves and others.

Reducing cash transactions in favor of MILITARY STAR®, credit or debit cards is limiting the need to handle cash, which can transmit bacteria and viruses. This protects both shoppers and associates, as do the acrylic shields recently installed at Exchange registers throughout the installation.

“The Exchange is honored to support the KMC military community,” KMCC Exchange Store Manager, Sandra Reed said. “As long as Military Members are serving us, the Exchange is serving them.”

Additional measures include:

  • Disinfecting customer service and sales points multiple times daily in all facilities

  • Halting product sampling

  • Requiring all employees to wear facial coverings

At its restaurants, the KMC Exchange has:

  • Increased handwashing frequency for associates

  • Increased frequency of cleaning /disinfecting customer touchpoints

  • Closed dining rooms at commands request and are offering take- out only

  • Eliminated the use of personal cups

  • Requiring all employees to wear facial coverings

For military schoolchildren overseas, the Exchange is providing grab-and-go meals, ensuring Warfighters’ children have nutritious meals while they learn remotely.

“The safety and well-being of KMC shoppers and associates are our top priorities,” KMC General Manager, Carl Carpenter said. “We are ‘family serving family."

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