Our 2026-2027 “Welcome to Northern Italy” magazine is a guide for newcomers and is a vital resource for understanding your new home in Aviano or Vicenza.

The 31st Medical Group offers primary care for active-duty service members and their dependents while stationed at Aviano Air Base. All other patients may be seen on a space-available basis; however, services are very limited, and it is best to establish primary care at a local Italian clinic.

Medical in-processing occurs every Wednesday during the in-processing briefings. Bring your PCS orders to enroll all dependents in TRICARE.

TRICARE office | Bldg. 121 (clinic), Area 1, Room GD04.

Vicenza The U.S. Army Health Clinic at Vicenza treats active-duty soldiers and their dependents while they are stationed at USAG Italy. Civilians, DoDEA employees, contractors and their family members must seek healthcare in the local Italian community.

Central Processing Facility (CPF) | Bldg. 393, Medical in-processing briefings occur every other Thursday at 2 p.m. in classroom 3.

Camp Darby A small, limited medical clinic on Camp Darby only treats active-duty service members. Patients may be referred to the health clinics in Vicenza or Aviano. Dependents should establish care at a local Italian doctor.

Soldiers will complete medical in-processing during briefings. However, they need to complete TRICARE registration for dependents through International SOS by phone: +44 20-8762-8384.

There is no emergency care, or ER, available on U.S. military installations in northern Italy.

Be prepared

European emergency number: 112.

Italian ambulance number: 118

International SOS interpretation services: 800-915-994

Open Pharmacies: visit farmaciaditurno.eu

Closest emergency rooms

Aviano

• Pordenone Hospital (Azienda Sanitaria Friuli Occidentale – ASFO)

• Via Montereale 24, 33170 Pordenone

• In-hospital patient liaison: 0434-36-5701

• Aviano-based patient liaison: 0434-30-5408

Vicenza

• San Bortolo Hospital

• Viale Ferdinando Rodolfi 37, 36100 Vicenza

• In-hospital patient liaison: +39 0444-75-3300

Camp Darby

• Pisa University Hospital (Cisanello Ospedale & Pronto Soccorso)

• Via Paradisa 2, 56124 Pisa

• Darby-based patient liaison: 050-54-8346

Giving birth in an Italian hospital can be a wonderful experience. Before delivery, you can choose which local hospital fits your birthing needs, and you will be able to tour the hospital and meet the staff.

Delivery options

• Local Italian hospital.

• At your own expense, and without a TRICARE referral, you may travel to the U.S. If you choose to do this, you will need to remain in the U.S. until the new baby’s identification documents are established.

First steps after giving birth:

• Obtain a Social Security Number for your baby.       

• Enroll your baby in DEERS.

• Enroll your baby in TRICARE.

• Get your baby a Command Sponsorship Memo.

• Take passport photos.

• Get a no-fee U.S. passport.

• Get a U.S. tourist passport.

• Get a Consular Report of Birth Abroad (CRBA).

Dental care is available to active-duty service members at Aviano and Vicenza. Dependents may be seen, infrequently, on a space-available basis. There is no on-post dental care at Camp Darby. With TRICARE Dental insurance, via United Concordia, patients not seen on installations can establish quality, affordable care at dentists in the local Italian community.

For preferred providers, visit www.uccitdp.com/tp2opd.

Web Enrollment: milconnect.dmdc.osd.mil

TRICARE Dental Overview: www.tricare.mil/CoveredServices/Dental

United Concordia Dental Program: www.uccitdp.com

CHAPLAINS

The chapel is a good place to start if you don’t know where to go; they will help you find the resource that fits your needs. Chaplains offer counseling for all personnel regardless of religious preference. Discussions with chaplains are 100 percent confidential.

• Aviano Chaplain: +39-0434-30-521

• Camp Darby Chaplain: +39 050 54 7267

• Vicenza Chaplain: +39-0444-71-4792

MILITARY & FAMILY LIFE COUNSELORS (MFLCs)

MFLCs offer free non-medical anonymous sessions with specialists for adolescents, children and families. For youth, contact the MFLC via the DoWEA schools.

• Aviano: Contact the MFRC at +39-0434-30-5407 for MFLC appointments.

• Vicenza: Contact ACS at +39-0444-71-5800 for MFLC appointments.

• For youth, there are MFLC resources available at DoWEA schools and youth centers.

MILITARY ONESOURCE

Confidential, short term non-medical counseling is offered for free via Military OneSource for active-duty members and their dependents. Visit the website to access options via phone, chat or video.

WOUNDED WARRIOR PROJECT (WWP)

WWP offers a range of free mental health programs for active-duty servicemembers, Post-9/11 veterans, and their families. WWP is a private, non-profit organization, and participation in its mental health programs is confidential. Services include a non-clinical telephonic supportive “Talk” program and virtual clinical counseling for individuals, couples, families and children over seven. WWP offers two-week, in-person clinical treatment programs in the U.S. for active-duty personnel and post-9/11 veterans that are free of charge, including travel, meals and lodging, and WWP can assist with removing barriers to attendance. In Europe, Project Odyssey is a 12-week mental health program for warriors or couples, using an adventure-based learning model with both virtual and in-person components. www.woundedwarriorproject.org

THE VETERANS CRISIS LINE (VCL) AND MILITARY CRISIS LINE (MCL)

Available 24/7 for free confidential mental health support.

• Call: 844-702-5495

• DSN: 988

• Text: 838255

• Online chat: www.veteranscrisisline.net

I need help......................................................................................... “Ho bisogno d’aiuto.”

I am currently at............................................................................... “Mi trovo a…”

I have had an accident. ................................................................“Ho avuto un incidente.”

There has been an accident. ...................................................... “C’è stato un incidente.”

Can you please help me? ............................................................. “Potete per favore aiutarmi?”

Can you please send me an ambulance?............................... “Chiamate l’ambulanza per favore?”

I have been injured. ....................................................................... “Sono ferito.”

There are injured persons requiring immediate help. ...... ”Ci sono persone ferite che hanno bisogno d’aiuto.”

The injured person is unconscious. ......................................... “La persona ferita e’ svenuta/ha perso i sensi.”

The injured person is bleeding. ................................................. “La persona ferita sta sanguinando.”

I don’t speak Italian. .......................................................................“Non parlo Italiano.”

I speak English.................................................................................. “Io parlo inglese.”

Please write it down.......................................................................“Per favore scrivilo.”

Welcome to Northern Italy