PCS to Naples
Just Landed in Naples
Stars and Stripes
September 24, 2024
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Our 2025-2026 “Welcome to Naples” magazine is a guide for newcomers and is a vital resource for understanding your new home in the Naples area.
Living in Naples means being prepared and aware of potential earthquakes and volcanic activity. The Emergency Management office holds frequent emergency preparedness presentations and discussion forums at the Support Site Theater. All personnel and adult dependents are encouraged to attend. In addition, you should sign up for community emergency notifications via the ATHOC system.
For preparedness information and ATHOC signups visit cnreurafcent.cnic.navy.mil/Installations/NSA-Naples/Operations-and-Management/Emergency-Management
112 is the Emergency phone number throughout Europe.
The Fleet and Family Support Center (FFSC) has an area orientation (AO) every other week. This briefing includes a welcome by the CO and introduces you to fleet quality-of-life services. In addition, intercultural relations (ICR) specialists will take you on a visit to nearby off-installation locations to help you get comfortable and excited about living in Naples. You may stop in a restaurant, grocery store, market or other shops. The goal is to show you the ins and outs of how to order food and drinks, make purchases in stores and embrace Italian culture.
The AO begins at the movie theater on the Support Site in Gricignano di Aversa. Most newcomers will be signed up via their sponsor before arrival. If not, contact the AO coordinator at nsanaplesae@us.navy.mil or +39-335-848-4641 (call or WhatsApp).
Click here to access the AO booklet (pre-arrival packet) and welcome video.
Within eight days of arrival all military dependents, DOD civilian employees, contractors and their families must submit an application for a Sojourner’s Permit. The permit gives you permission to legally live in Italy. To get it, you must already have a Missione Visa in your no-fee U.S. passport, which is a requirement before traveling to Italy. The Sojourner’s Permit is typically valid for the duration of your assignment, but it is important to check the expiry date and keep it valid, especially if you have had a change to your orders or contract.
· Navy / Marine Corps personnel: Visit the RLSO in Admin Bldg. II, Room 1074 at Capodichino to apply.
· Army / Air Force personnel: Report to your provost marshal office
You will need the following for each Sojourner’s permit application.
Two identical passport photos (taken within six months)
No-fee (official) passport (or tourist passport for contractors)
Copy of official orders, or the civilian equivalent
If you live in a Naples province (Pozzuoli, Monterusciello, Quarto, Lago Patria, etc): Copy of rental lease or hotel receipt. Not required if you live elsewhere.
Completed worksheet, which is available online at cnreurafcent.cnic.navy.mil/Installations/NSA-Naples
When you arrive, put your phone on airplane mode to avoid unexpected charges.
Upon arrival, setting up your cell phone is extremely helpful. There are a variety of options in Italy and plans tend to be very affordable. Vodafone is available on Capodichino and Support Site in the NEX mall. Other providers available online or off-base include Tim, Wind, Ho, Iliad, Tre and Google Fi.
It is recommended to choose the pre-pay option when setting up cell phone service. This avoids any contract fees and you can add credit in-store, online or at retail locations such as “Tabbachi” shops.
Apps to communicate Internationally for free
Signal
Facebook Messenger
Facetime
Getting an Italian account with an International Bank Account Number (IBAN) is necessary for paying bills and transferring money. It is also helpful for making purchases, getting cash and managing funds between dollars and euros.
Banks on installation at NSA Naples
Community Bank is located on NSA Capodichino in Bldg. 450. | Phone: 39-0816-35-5301
Navy Federal Credit Union is located on the Support Site in the NEX complex, Bldg. 2091. | Phone: 39-081-811-4887/8/9, DSN: 314-629-4887/8/9
ATMs on installation at NSA Naples
Support Site: Navy Federal Credit Union and Banco di Napoli, outside the NEX Food Cour (Bldg. 2091).
Capodichino: Community Bank, Navy Federal Credit Union and Banco di Napoli outside Bldg. 498. Community Bank and Navy Federal Credit Union, in air passenger terminal (Bldg. 415).
Gaeta: Community Bank, Fleet Landing Gym (Bldg. 751).
Internet banking options
These “portable” banks are a great tool to get local bills paid, and often offer competitive exchange rates and low fees. They have international banking Apps that allow you to create a European account with an IBAN so it is possible to pay rent or bills in euros.
Wise. Wise accounts aren’t FDIC insured, so instead, Wise safeguards customers’ funds to make sure they’re always available whenever they’re needed.
N26. N26 is a 100 percent mobile, fully licensed bank, which provides the same level of security and regulations as traditional banks. Their European banking license protects your funds up to €100,000 by the German Deposit Protection Scheme.
Your Navy Region Legal Service Office (RLSO) is available for a variety of legal assistance. They help with powers of attorney, notary services, wills and estate planning, medical directives, Servicemembers’ Civil Relief Act (SCRA), and other legal counseling.
Here are some food delivery Apps that are commonly used across Italy.
Justeat.it
Deliveroo.it/en
Glovoapp.it/en
Alfonsino delivery
· CONAD is a large Italian grocery store chain.
· Carrefour is a large French-based grocery supermarket.
· MD, Lidl and Aldi tend to be smaller, budget grocery markets.
· Coop has both large “Supercoop” and huge “Ipercoop” stores.
· Spar is another grocery chain with small “Despar” stores and large “Eurospar” supermarkets.
· Decò Supermarket is a Sicily-based grocery store chain with large superstores.
Need an extra pan, cups or dishes at your temporary lodging? Forget something in your household goods? Here is where to find those budget needs.
Loan Locker at Fleet and Family Support Center (FFSC) offers kitchen items to borrow.
The Navy-Marine Corps Relief Society (NMCRS) Thrift Shop has clothes, houseware, décor and toys. The shop is located at Support Site in Bldg. 2088 by the Veterinary Medical Facility. Typically open a few days a week, check the Facebook group “NSA Naples NMCRS Thrift Shop” for hours.
· Pre-register for on-installation childcare at www.militarychildcare.com.
· Begin DoDEA school registration at www.dodea.edu/registration.
Navy MWR Naples: www.navymwrnaples.com