Meter reading deadline for Pfalzgas and Pfalzwerke customers

Meter reading deadline for Pfalzgas and Pfalzwerke customers

by: USAG Rheinland-Pfalz | .
USAG Rheinland-Pfalz | .
published: January 23, 2017

*Attention USAG Rheinland-Pfalz UTAP Customers enrolled with Pfalzwerke AG/Pfalzgas**

If you have been unable to provide your annual meter readings with Pfalzwerke or Pfalzgas in 2016, please contact them to inquire if current readings are due no later than Wednesday, Feb. 1, 2017. Otherwise, Pfalzwerke/Pfalzgas will be obligated generate your annual bill(s) based on estimated readings rather than by actual usage. Annual meter readings can be provided to the utility company the following ways:

. Online link (in German): https://onlineservice.pfalzwerke.de/pw/publicMeterReadingInit.sap
. Via e-mail (Customer name and number, German address with picture of meter readings required): customerservice@pfalzwerke.de

After submission, the utility company will mail an updated year-end bill with adjusted monthly payments for new billing cycle to your German mailing address.

Tip: If you have noticed that monthly payments have not been taken out from your bank account on a regular basis, contact the Pfalzwerke AG/Pfalzgas customer service immediately to ensure your automatic debit is still activated. Inactivated automatic debits will result in unnecessary late charges being added to outstanding payments. 

For additional questions, please contact one of the USAG Rheinland-Pfalz VAT Offices (Rhine Ordnance Barracks, Kleber or Landstuhl VAT) for more information.

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