KMC Exchange managers listen and respond at event for shoppers

KMC Exchange managers listen and respond at event for shoppers

by: AAFES | .
Stripes Europe | .
published: April 03, 2017

Ramstein  – At the KMC Exchange, military shoppers are always number one. That’s why Exchange managers want to meet them and listen to their questions, comments and concerns.

The Army & Air Force Exchange Service’s Meet the Manager program gives Soldiers, families and retirees a chance to learn more about their Exchange benefit and let managers know whether any aspect of the shopping experience needs improvement.

The next Meet the Manager event will be from 11 a.m. to 12:30 p.m., April 7, 2017, at the KMCC Exchange, in Center Court.

Topics will include Exchange support of military Quality-of-Life programs, MILITARY STAR card updates and offers, the You Made the Grade Program, price match policy, and upcoming community events at the KMC Exchange.

“KMC Exchange shoppers should have a say in how their local retail benefit serves them,” said KMC Exchange General Manager Marc Floyd. “We want the best for Soldiers and their families, and that starts with knowing their wants and needs. Don’t be shy—we’re here to listen.”

All feedback gathered during Meet the Manager discussions is sent back to Exchange headquarters in Dallas and evaluated for possible future programs and execution.

Authorized shoppers can contact the KMCC Exchange at 06371-407-9103 for more information on the Meet the Manager program.

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