Emergency message for U.S. citizens in Munich
[Update 21:33] Media are reporting that Munich authorities have declared an emergency using the city’s smartphone warning system. Residents have been warned not to leave their homes: For your own safety, avoid squares and streets: perpetrators are on the run. Train and bus transport suspended. Turn radio and TV on. Munich’s mainline railway station is closed, and mass transit remains halted.
U.S. citizens are advised not to come to the U.S. Consulate due to the uncertain security situation. Continue to shelter in place, contact your family members to let them know you are safe, and follow the instructions of police and emergency personnel. Continue to monitor local news stations for updates. Maintain a high level of vigilance and take appropriate steps to enhance your personal security.
[19:52] Media is reporting shots fired at the Olympia shopping mall in Munich, Germany, resulting in casualties. There are subsequent reports of shots fired in other locations in Munich. There is a major police operation underway. Mass transit around the city is also reported to be halted during the police operation.
U.S. citizens are advised to shelter in place pending police announcements that the situation is under control. Review your personal security plans; remain aware of your surroundings, and monitor local news stations for updates. Maintain a high level of vigilance and take appropriate steps to enhance your personal security.
For further information:
See the State Department’s travel website for the Worldwide Caution Europe Travel Alert; Travel Warnings, Travel Alerts, and Country Specific Information. Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
The American Citizen Services Unit for the U.S. Embassy Berlin is located at Clayallee 170, 14195 Berlin, and is open by appointment only Monday through Friday from 8:30 a.m. to 5:00 p.m. The telephone number for routine calls is answered 2-4 p.m. Monday–Friday +49-69-7535-0; email: email@example.com. If you are a U.S. citizen in need of urgent assistance outside of business hours, the after-hours emergency number for the U.S. Embassy Berlin is +49-30-8305-0.
The U.S. Consulate General in Frankfurt is located at Gießener Strasse 30, 60435 Frankfurt am Main. The telephone number is +49-69-7535-0 (routine calls, 2-4 p.m. Monday–Friday); e-mail:GermanyACS@state.gov. If you are a U.S. citizen in need of urgent assistance outside of normal business hours, the emergency number for the U.S. Consulate General in Frankfurt is +49-69-7535-0
The U.S. Consulate General in Munich is located at Königinstrasse 5 and is open Monday through Friday from 8:00 am to 5:00 pm. The telephone number is +49-89-2888-580 during office hours; e-mail: ConsMunich@state.gov. If you are a U.S. citizen in need of urgent assistance after-hours, the emergency number for the U.S. Consulate General in Munich is +49-89-2888-0.